Simple, Transparent Pricing
Only pay for system managers - regular users are free
$19 per manager/month
Only pay for users who manage the system. Users who add tickets or review data are completely free.
Try it free for 90 days - No credit card required
PulseV2 Subscription$19/manager/month
Enterprise-grade ticket management platform
Expert Setup
One-time professional setup and integration
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How Our Pricing Works
Managers: $19/month each
Only pay for users who configure the system, manage workflows, or administer settings. These are typically IT staff, department heads, or system administrators.
Regular Users: FREE
Users who simply submit tickets, review data, or use the system for day-to-day operations are completely free. Add as many as you need at no additional cost.
Frequently Asked Questions
What defines a "manager" user?
Managers are users who configure the system, create workflows, manage approvals, or administer settings. They typically have administrative privileges and can modify how the system works. Examples include IT administrators, department heads, and workflow designers.
Are there any limits on free users?
No, you can add unlimited free users to your account. Free users can submit tickets, view dashboards, receive notifications, and participate in workflows. They simply cannot configure or administer the system.
What's included in Expert Setup?
Our Expert Setup service includes full integration with GSuite or Office 365, custom workflow configuration, user role setup, department structure configuration, template creation, data migration assistance, and training sessions for administrators and users.
Do you offer annual billing?
Yes, you can save 10% by choosing annual billing. The annual price is $205.20 per manager per year (equivalent to $17.10 per month), compared to $19 per month with monthly billing.
Can I change a user's role later?
Yes, you can promote a regular user to a manager or demote a manager to a regular user at any time. Your billing will be adjusted accordingly on your next billing cycle.
Is there a minimum commitment?
For monthly billing, there is no minimum commitment - you can cancel anytime. For annual billing, you commit to a full year of service. We offer a 30-day money-back guarantee for new customers.
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