PulseV2 Features
A comprehensive enterprise workflow management platform designed to streamline operations, automate approvals, and enhance communication across your organization.
Key Features
Intelligent Ticket Management
Automatically route tickets to the right teams with smart, conditional, and time-based routing.
Intelligent Ticket Management
Automatically route tickets to the right teams with smart, conditional, and time-based routing.
Advanced Approval Workflows
Create standardized approval processes with department-specific approvers and role-based access.
Advanced Approval Workflows
Create standardized approval processes with department-specific approvers and role-based access.
Contract Management
Manage contracts from creation through renewal with customizable approval workflows.
Contract Management
Manage contracts from creation through renewal with customizable approval workflows.
Real-Time Notifications
Multi-channel notifications with template-based messaging and priority handling.
Real-Time Notifications
Multi-channel notifications with template-based messaging and priority handling.
Asset Management
Track hardware and software assets with license management and maintenance scheduling.
Asset Management
Track hardware and software assets with license management and maintenance scheduling.
Site & Location Management
Organize your business with flexible site and location relationships and mappings.
Site & Location Management
Organize your business with flexible site and location relationships and mappings.
Automation That Works For You
PulseV2 automates your workflows, reducing manual tasks and freeing up your team to focus on what matters.
Intelligent Ticket Routing
Our advanced ticket routing system automatically directs tickets to the right teams based on multiple factors:
- Smart Routing
Automatically assign tickets based on category, department, priority, and location
- Conditional Assignment
Create complex routing rules with multiple conditions for precise ticket handling
- Time-Based Routing
Configure business hours, SLAs, and escalation paths to ensure timely responses
Reduce Resolution Time by 40%
Intelligent routing ensures tickets reach the right people immediately
Streamlined Approvals
Multi-step approval workflows with department-specific routing
Automated Approval Workflows
Streamline your approval processes with automated workflows that route requests to the right approvers:
- Department-Specific Approvers
Route approvals to the right department experts automatically
- Multi-Step Templates
Create standardized approval processes for consistent operations
- Approval Tracking
Monitor approval status with complete audit trails and timestamps
Stay Informed with Real-Time Notifications
Never miss important updates with our comprehensive notification system.
Multi-Channel Delivery
Receive notifications via in-app alerts, email, and push notifications
Template-Based Messaging
Create consistent notification templates with variable support for personalized messages
Priority Handling
Highlight urgent notifications based on customizable priority levels
Designed for Ease of Use
PulseV2 is built with user experience in mind, making complex workflows simple and intuitive.
Intuitive User Interface
Our user-friendly interface makes it easy for anyone to use the system, regardless of technical expertise:
- Role-Based Access
Users only see what's relevant to their role, reducing complexity
- Guided Workflows
Step-by-step processes guide users through complex tasks
- Comprehensive Dashboard
At-a-glance view of important information and pending actions
Minimal Training Required
Get your team up and running quickly with our intuitive interface
Enterprise-Grade Architecture
Built on modern technologies with security, scalability, and performance in mind.
Security
- Secure authentication
- Role-based access control
- Data protection
- API security
Backend
- RESTful API design
- WebSocket server
- Service layer architecture
- Prisma ORM
Frontend
- React framework
- Next.js
- WebSocket integration
- Responsive design
Monitoring
- System health tracking
- Performance metrics
- Error logging
- Usage statistics
Ready to Transform Your Workflow?
Start with our simple per-manager pricing and scale as you grow.